Frequently Asked Questions
Find quick answers to common questions about ARC Inspect. If you can't find what you're looking for, feel free to contact our support team.
Is ARC Inspect cloud-based or offline?
ARC Inspect is a fully cloud-based platform and cannot be installed on a desktop. It runs through your browser, ensuring instant access and automatic updates without any local installation.
Can ARC Inspect balloon any type of drawing?
Yes. ARC Inspect supports standard engineering drawings in PDF or image formats, allowing you to easily place and manage balloons for dimensional inspection.
Does ARC Inspect support CMM or gauge data?
No, ARC Inspect is focused on drawing ballooning, inspection documentation, and reporting. It does not currently import or analyze CMM or gauge data.
Can I export FAIR or inspection reports?
Absolutely. ARC Inspect generates professional reports in PDF or Excel formats, complete with your company logo and layout preferences.
Do I need training to use ARC Inspect?
ARC Inspect is designed for simplicity. Most users can begin creating and exporting reports in under an hour, but we also offer training sessions for advanced users.
Can multiple users work on the same project?
Yes, when using the cloud-enabled version, multiple users can access and update inspection projects collaboratively while maintaining full revision control.
How often is the software updated?
We release regular updates that include performance improvements, feature enhancements, and security upgrades—all included in your subscription.
Is technical support available?
Yes. Our UK-based technical team provides responsive support by email and remote session when needed.